Q1: What products does Vedawoo offer?

A: Vedawoo specializes in premium handpicked products sourced from India, including a variety of teas and crunchy foxnuts. Our products are crafted to deliver an authentic, high-quality experience, focusing on health, sustainability, and taste.

Q2: Where can I purchase Vedawoo products?

A: Vedawoo products are available online through our website and Amazon. Additionally, you can find us in 100+ retail locations across the USA. We also accept bulk orders for events, corporate gifting, Distribution and more.

Q3: Do you offer gift boxes?

A: Yes! Vedawoo offers beautifully packaged gift boxes that make perfect presents for any occasion. Each box is thoughtfully curated with a selection of our finest teas and foxnuts, ideal for tea lovers and snack enthusiasts alike.

Q4: Where do you ship your products?

A: Currently, we ship across the USA. For international customers, please contact our customer service to explore available options.

Q5: How long does it take to receive my order?

A: Orders are processed within 2-3 business days. Standard shipping typically takes 3-5 business days, while expedited shipping is available for faster delivery. You’ll receive a tracking link once your order is shipped.

Q6: What are the shipping costs?

A: Shipping costs vary based on your location and chosen delivery method. Orders over a certain amount may qualify for free shipping. Check our website for details on current promotions and shipping thresholds.

Q7: Are Vedawoo teas and foxnuts organic?

A: Vedawoo products are made from high-quality ingredients. Many of our teas are organically sourced, and our foxnuts are prepared with natural, wholesome ingredients. Check individual product descriptions for specific information on organic certification.

Q8: Are the foxnuts gluten-free and vegan?

A: Yes! Vedawoo foxnuts are naturally gluten-free and vegan, making them a great snack option for a variety of dietary preferences.

Q9: How should I store my tea and foxnuts to maintain freshness?

A: To preserve freshness, store tea in a cool, dry place away from direct sunlight. Foxnuts are best stored in an airtight container to maintain their crispness.

Q10: What types of tea do you offer?

A: Vedawoo offers a selection of teas, including black, green, herbal, and spiced teas. Each tea is carefully sourced and blended to provide a unique flavor profile, representing the rich tea heritage of India.

Q11: How can I check the status of my order?

A: After placing your order, you’ll receive a confirmation email. Once your order ships, we’ll send you a tracking number. You can also log in to your account on our website to view order status.

Q12: What is your return policy?

A: If you’re not completely satisfied with your purchase, you can return it within 14 days of receiving the order. The product must be unopened and in its original packaging. Contact our customer support for assistance with the return process.

Q13: What should I do if I receive a damaged or incorrect item?

A: We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer service within 3 days of delivery, and we’ll make it right with a replacement or refund.

Q14: Do you accept bulk orders?

A: Yes, we do! Vedawoo offers bulk ordering options for corporate gifting, weddings, and events. Please reach out to us at care@vedawoo.com for custom solutions and pricing.

Q15: Can I customize my gift boxes for corporate gifting?

A: Absolutely. Vedawoo provides options for customizing gift boxes with your choice of products. We can also include personalized messages or branding for corporate orders. Contact us to discuss customization options.

Q16: How can I contact Vedawoo’s customer support?

A: You can reach our customer support team by email at care@vedawoo.com or by calling [phone number]. Our team is available from [hours of operation] to assist you with any questions.

Q17: Do you offer any discounts or promotions?

A: We frequently offer special promotions, seasonal discounts, and offers for new customers. Be sure to sign up for our newsletter to stay updated on our latest deals!

What are the requirements to become a Vedawoo distributor?

To become a distributor, we look for partners with a strong commitment to our brand values and market expertise. Specific requirements include experience in the FMCG or health and wellness sectors, an established distribution network, and a willingness to uphold Vedawoo’s quality and customer service standards.

What types of products are available for distribution?

Vedawoo currently offers a range of handpicked teas and wholesome foxnuts, with Ayurvedic wellness products, saffron, and Indian spices coming soon. We provide our distributors with an exclusive and growing product portfolio to meet diverse customer demands.

Are there minimum order quantities (MOQs) for distributors?

Yes, we have a minimum order quantity that varies based on the product line. This helps ensure efficient logistics and product availability. Our team will work closely with you to determine MOQs that suit your business needs.

How does Vedawoo support its distributors?

We provide comprehensive support, including product training, marketing materials, and promotional campaigns to help our distributors succeed. Additionally, our team is available to assist with sales strategies, inventory management, and customer engagement.

What are the payment terms for distributors?

Our payment terms are flexible and vary based on location and order size. We typically offer terms upon approval and can discuss custom solutions that meet your financial needs.

Can I request exclusive distribution rights for my region?

Exclusive distribution rights may be granted based on factors such as territory potential, distributor experience, and initial investment. Please contact our team to discuss exclusivity and the specific requirements.

How frequently are new products added to the Vedawoo range?

Vedawoo is continually innovating and expanding our product lines. We aim to launch new products every few months, including seasonal and specialty items, ensuring a fresh and dynamic offering for our partners.

How can I place orders and track shipments?

Orders can be placed through our dedicated distributor portal, where you can also track shipments, view order history, and access real-time inventory updates.

What should I do if I receive damaged or incorrect products?

In the rare event that you receive damaged or incorrect products, our customer support team is here to assist. Please contact us within 48 hours of receiving the shipment, and we’ll work quickly to resolve any issues.

How can I become a Vedawoo distributor?

If you’re interested in partnering with us, please fill out the distributor application form on our website or contact us at care@vedawoo.com. Our team will review your application and reach out to discuss next steps.